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Webhair Exclusive
Where luxury, quality, and beauty come together. We offer an exclusive collection of premium hair extensions, including RAW virgin hair, virgin hair,and related high-end hair products.
Here you’ll find answers to the most frequently asked questions about our high-quality hair extensions, care instructions, color advice, orders, and more.
We believe in transparency, service, and perfection down to the very last strand.
Still have questions? Our team is ready to help.
Direct contact information:
- Whatsapp: +31 6 12 345 678
- Email: info@webhair exclusive.com
Product Information & Types of Extensions
What is the difference between RAW virgin hair and virgin hair?
RAW virgin hair is pure and completely unprocessed hair, without any chemical treatments, and comes from a single donor. Virgin hair is also natural but may be lightly steamed to create texture.
What types of hair extensions do you offer?
We offer various ways to wear hair extensions, including:
• Wefts
• Closures
• Frontals
• Lace wigs
• Clip-ins
Additionally, the following methods are available upon request:
• Tape-ins
• Keratin bondings
• Microrings
We do not install these extensions ourselves. We only supply the hair. A professional hair specialist will apply the extensions and can best advise you on the suitable method for your hair type, focusing
on safety, comfort, and a natural result.
Are there different sizes or fits for lace wigs and wigs?
Yes, we offer lace wigs and wigs in various cap sizes and constructions. This ensures a better fit and a more natural appearance. Each product includes sizing information, and you can also contact us directly for personalized advice when choosing the right fit.
Can I choose or customize the right color myself?
Yes! We offer a color ring with over 50 carefully curated shades, making it easy to find the right match for your hair and desired look. You can also rent the color ring to compare shades at home in your own time. Need help finding your perfect match? We’re happy to assist you.
How long should my own hair be for extensions?
The minimum hair length depends heavily on the type of extensions and your natural hair type. A professional stylist applying the extensions can best assess what’s possible without damaging your own hair.
As a general guideline:
- Wefts: usually from 10–12 cm
- Closures, frontals & lace wigs: from 6–10 cm
- Clip-ins: from 6–8 cm
- Tape-ins, microrings & keratin bondings: from 10 cm
Sometimes even less length is enough, depending on the thickness and health of your hair.
Ultimately, it’s all about safe application so you can enjoy your extensions for a long time — without compromising your own hair.
How do I know how much hair I need for a full look?
This depends on the type of extensions, the desired length, and the thickness of your natural hair.
- Wefts: typically 2 to 3 bundles for a full look
- Clip-ins: one full set (double set for thick hair or short bob)
- Lace wigs, frontals, or closures: usually one piece is enough
- Tape-ins or microrings: 40–80 pieces (determined by your stylist)
Not sure? Feel free to contact us. We’re happy to help you choose the right amount and
combination.
How long do your extensions last?
RAW extensions last an average of 2 to 3 years. Virgin hair generally maintains its quality for 1 to 2 years, if properly cared for.
Can I dye the extensions?
Yes, our extensions can be dyed in multiple shades, as long as it’s done by an experienced professional. Always do a test strand first.
Usage & Styling
Can I style the extensions with heat?
Yes, you can safely style the extensions using a blow-dryer, flat iron, or curling wand. Always use a heat protectant to maintain the quality of the extensions.
Can I use styling products like hairspray or serum?
Yes, choose products that won’t dry out or weigh down your hair. Avoid products with high alcohol content.
How should I brush my extensions?
Always brush your hair from the bottom up. Start at the ends and gently work your way up to prevent tangling and breakage.
Can I swim with extensions?
Yes, you can! It’s important to care for your extensions properly before and after swimming. Rinse them thoroughly after exposure to salt or chlorine and follow up with the recommended care routine.
Can I reuse the extensions?
Absolutely. Our extensions are high quality and can be reused multiple times with proper care.
Care & Storage
Which care products are suitable?
Use nourishing, gentle products without drying ingredients like sulfates, silicones, or alcohol.
How should I store my extensions?
Always store your extensions dry, flat, and away from direct sunlight.
- For loose extensions, we offer a care kit with convenient storage solutions.
- For wigs and sewn-in hair, we offer a full aftercare set including a satin pillowcase, bonnet, and protective cover.
Satin helps prevent tangling, dryness, and friction, contributing to a luxurious and long-lasting result.
See the care kit here:
www.webhairexclusive.nl/verzorgingspakket
Returns & Customization
Can I rent a color ring?
Yes, you can. You only pay for shipping and a deposit. The deposit will be fully refunded once the ring is returned in good condition within 14 days.
Can I change my shipping address after ordering?
Changes are not always possible. Please double-check your address before placing an order. If there’s an error, contact us as soon as possible.
Ordering & Shipping
What is the delivery time?
Average delivery time within the Netherlands is 5 working days. For international orders, it’s approximately 10 working days.
Can I track my order?
Yes, once your order is shipped, you will automatically receive a track and trace link by email.
What if my order shows as delivered but I haven’t received it?
Contact the carrier immediately. We’ll assist you with the investigation.
Payment
What payment methods do you accept?
You can pay safely via:
• iDeal
• PayPal
• Credit Card
• Klarna (pay later)
• Bancontact
• Bank transfer
What is Klarna?
Klarna allows you to pay safely and easily after delivery, usually within 30 days.
In which countries is Klarna available?
Klarna is available in the Netherlands, Belgium, Germany, France, Italy, Spain, Austria, Finland, and more.
In which currency are your prices displayed?
All prices on the website are shown in euros. If you pay in a different currency, the conversion will be based on your payment provider’s current exchange rate.
Do I have to pay customs or extra fees for international orders?
Yes, customers outside the EU are responsible for any customs duties, taxes, or import fees.
Collaboration with Webhair Exclusive
Do you collaborate with salons or hair professionals?
Absolutely. Webhair Exclusive collaborates selectively with salons, stylists, and entrepreneurs who want to offer their clients quality and luxury. We provide tailor-made conditions, personal guidance, professional advice, and access to exclusive products.
Interested in adding Webhair Exclusive to your offering or working with our hair extensions? Contact us without obligation for more information or to explore the possibilities.
Still have questions?
Didn’t find your question or need personal advice on the best choice for your hair?
Feel free to contact us via email or WhatsApp.
At Webhair Exclusive, we don’t give standard advice, we offer customized guidance so you can start your hair transformation with confidence.
Direct Contact Information
• Email: info@ webhairexclusive.nl
• WhatsApp: +31 6 12345678
• Website: www.webhairexclusive.com
We aim to respond within 24 hours on business days.
